Customer help
Questions about posting a job, editing details, comparing quotes, or accepting a quote.
Contact
Need help with Get My Trader?
For now, support is handled by email while the marketplace is being prepared for launch in Essex.
Get My Trader is not an emergency service
We do not monitor jobs, messages, reports or support emails continuously. Do not use this platform to request urgent help. If anyone is in immediate danger or there is a life-threatening emergency, call 999 now.
Email support
support@getmytrader.co.ukInclude your account email, the job or quote you are asking about, and a short description of the issue.
We aim to respond to support emails within two working days.
Trader help
Questions about trader applications, approvals, quote slots, or seeing customer details after quoting.
Admin support
Issues with accounts, email notifications, data checks, or marketplace setup.
Want to test the main flow?
Post a customer job or apply as a trader to check the marketplace experience end to end.